Jul 06, 2018 Download Dell XPS 13 9370 Realtek USB Audio Driver 6.3.9600.172, A09 (Sound Card).
So your Dell XPS 13's audio is being finicky. It's a common problem, especially the 9343 model, so you're not alone. Plugging in or unplugging headphones sometimes won't register, drivers will sometimes stop working, and Windows 10 updates will sometimes decide to work against you.
There are countless forums across the internet that attempt to fix this problem, most with a different, unproven fix method. Here are some fixes that have helped other XPS 13 users and will hopefully get the audio in your Dell XPS 13 working again.
Ensure Windows isn't still asleep
If you unplug headphones while your XPS 13 is asleep, Windows might think they're still plugged in when you wake up your laptop.
If your audio suddenly doesn't work upon waking your XPS 13, plug in and unplug your headphones. This could kick your XPS 13 in the butt and get the audio working again. Free recruitment database.
Troubleshoot your audio settings
Yes, this might seem obvious to some of you. Yes, you might have already tried the troubleshooter. If you haven't already tried, here's how to use Windows troubleshooter for your audio problems.
Dell Xps 13 Realtek Audio Driver
This method has reportedly solved hissing and static noises. Any new mortimer beckett games.
Perform an ePSA test
Restarting your computer and running a pre-boot assessment can reveal to you whether or not your speakers have failed at a hardware level.
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If you don't hear a loud beep, it likely means your speakers have failed and you should contact Dell about a hardware replacement.
If you do hear a loud beep it means your speakers are working (at least from a hardware perspective). If you're not getting any sound from them when you're not in diagnostic mode, it might mean your headphone jack sensor has failed — it thinks you still have a set of headphones in and therefore won't play any sound through your XPS 13's main speakers.
The solution to a faulty headphone jack? You're probably going to need a replacement, but there is something you can try before going that far.
Uninstall and reinstall XPS 13 audio drivers
Before going any further, you want to ensure your audio driver isn't causing the problem.
Perform a light system restoreRealtek Audio Windows 10 Dell
If your audio very recently crapped out (especially after a Windows update or the installation of a new app), you can set your XPS 13's settings back to a point before things went wrong.
Audio still not working?
Dell has a fantastic customer support system in place. If you've exhausted your options and the audio still isn't working in your XPS 13, consider contacting Dell Support.
Have you had audio troubles and managed to fix them in a way not mentioned here? Let us know in the comments below!
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